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Content Portal Onboarding Guide

Release: 1.2 | May 6, 2022


This guide provides instructions to register Content Providers to deliver.warnermedia.com and the process to deliver file-based content through the Content Portal using the AsperaConnect Client.

1. Portal Registration

To initiate the on-boarding process, Content Providers must submit a completed technical questionnaire. For more information and a link to a downloadable questionnaire, review the Content Portal Questionnaire page.

2. Accessing Content Portal

Once your account has been provisioned, the contact provided in the questionnaire will receive a welcome email with log in instructions. After receiving the email, follow the instructions below to access the portal.

  1. Navigate to deliver.warnermedia.com.
  2. When prompted, sign-in with the credentials provided in the welcome email.
    If you have any issues accessing the site, reach out to WM Content Acquisitions.

3. Running AsperaConnect and Initiating File-based Upload

Once logged in you will have the ability to begin delivering content. Prior to delivering a large set of files, you should upload a test file to confirm that the connection has been established successfully. Follow the steps below to deliver a test file to Warner Bros. Discovery.

  1. From the Content Portal, click the Deliver Assets button.
  2. Install the latest version of AsperaConnect. If you already have the latest version, skip this step and proceed to Step 5.
  3. When prompted, download the AsperaConnect client and run the installer.
  4. After installing the client, refresh the page and you will see fields where you can enter metadata. These fields may vary slightly depending on the content being delivered.
  5. You will then be prompted to select the file(s) you would like to upload. Select or drag and drop file(s) to begin the upload.

4. Confirm Upload and Begin File Transfer

After selecting the file(s) to be uploaded to the portal you will be prompted to confirm the file transfer. Click the Allow button to begin transferring files through the AsperaConnect client.

    Do not power off or close the window before the upload completes or progress may be lost.

Content Validation and Rejection Process

It is important to note that all content must meet WarnerMedia’a quality and technical standards. For more information on the current technical specifications, refer to the Licensed Content (SDR) and Max Originals (SDR) Contribution Specifications.

Release History

v1.2 May 6, 2022

  1. Updated WMContentAcquisitions email address

v1.1 April 13, 2022

  1. Replaced 'WarnerMedia' with 'Warner Bros. Discovery'
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